Verifying Your jomain99 Account
Account verification is how we keep your balance secure and make sure withdrawals land with the right person. The process is straightforward: we need a clear image of your MyKad — front and back — and a selfie holding it. Upload these through the verification section inside your account settings. Our team reviews submitted documents and you will receive a status update
via your registered email. Completing this step once unlocks smoother withdrawals going forward, because your details are already on file. Players in Subang Jaya and elsewhere in Malaysia go through the same one-time process.
- Head to account verification — Inside your account settings, find the Verification section and tap Start to begin the document upload flow.
- Upload your MyKad images — Submit a clear photo of both sides of your Malaysian MyKad — blurry or cropped images will delay the review.
- Add your selfie — Take a selfie holding your MyKad next to your face in good lighting; this confirms the document belongs to you.
- Wait for the status update — Our review team processes your submission and sends a confirmation to your registered email once your account is cleared.